Privacy Policy

THIS PRIVACY POLICY DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Privacy Policy (“Policy”) is being provided to you on behalf of UroShape, LLC. (“UroShape, LLC”, “we”, “us,” “our”). This Policy explains how we handle the information that you provide to us and that we collect on websites controlled by UroShape, LLC. Please read this Policy before using the UroShape, LLC Website (“SoLá Pelvic Therapy” Website) or submitting personal information to us.

This Policy applies to information that we collect through any website that displays, links to, or references this Policy (referred to herein as “Website”). By accessing, visiting, browsing, using, submitting information through, or otherwise interacting with Website, you agree to the terms of this Policy. By accessing or using Website, you consent to the collection, use, and disclosure of that information in accordance with this Policy.

This Policy does not apply to personal information collected from you offline, or to third-party websites to which the UroShape, LLC Website may link. Your use of the Website is governed by the Website Terms and Conditions of Use located at www.solapelvictherapy.com.

INFORMATION UROSHAPE, LLC GATHERS AND TRACKS

UroShape, LLC collects information in two ways:
Information that users provide through optional, voluntary submissions: This information may include personal information, such as your name, phone number, email address, nature of address, street address, and whatever other information you submit through web forms on our Website. We collect this information to respond to requests from users, customize our features for individual visitors who are UroShape, LLC customers, improve our Website, and notify customers about updates to the Website and our other products and services. “Sensitive” personal information is information revealing or relating to your health. We ask that you do not submit this type of information through the Website.
Information that we collect automatically as you navigate the Website: This information may include usage details, IP addresses, machine type, browser and operating system type, mobile device type, geolocation, and information collected through tracking technologies such as cookies and web beacons. Information UroShape, LLC gathers through aggregated tracking is used to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. We collect this information in order to determine how to create the best experience for our customers. We may track search terms entered in our search function as one of many measures of what interests our users, but this tracking is not associated with individual users.

USE OF PERSONAL INFORMATION

UroShape, LLC protects the security of your personal information or other information collected about or in relation to you and honors your choices for its intended use. We disclose your information to no third-parties unless specifically stated otherwise.

We may use third-party contractors to help us operate our business and the Website or administer activities on our behalf and may share your personal information and other information collected about or in relation to you with these contractors for those limited purposes.

Except as otherwise stated, we may use and combine information collected via the Website to improve our Website, to customize the site to your preferences, to communicate information to you, for our marketing and research purposes, to compile and analyze statistics and trends, and for any other purpose specified. In addition, personal information you supply to us may be used by us to supply you information regarding, and connect you with, medical providers that can provide you with UroShape, LLC products and services. UroShape, LLC may share both personal and passive unidentifiable information related to you with our staff, and also with non-UroShape, LLC staff at participating health care provider offices for the purpose of contacting patients to set appointments after you have completed a form or otherwise made such a request.

Notwithstanding any other provision to the contrary, UroShape, LLC reserves the right to cooperate with local, state and federal officials in any investigation relating to any purported illegal activity(ies) and, when required by law, regulation, legal process or government requests, to disclose any personal information furnished by you or collected by us to law enforcement authorities or other relevant or related third-parties.

Business Transfers – In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets or change in our ownership or control, your information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

In addition to the situations described above, we may use and disclose visitor information in special instances when we have reason to believe disclosing this information is necessary to investigate, identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property, other Website visitors, or anyone else. We may disclose visitor information when subpoenaed, if ordered or otherwise required by a court of law, arbitrator, or other similar proceeding or the rules governing such a proceeding, for government investigations, with government agencies if required by law, and when we otherwise believe in good faith that any applicable law requires.

SECURITY

UroShape, LLC operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Unfortunately, the transmission of information via the internet is not completely secure. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to through the Website. Any transmission of personal information is at your own risk.

ACCESSING AND CORRECTING YOUR INFORMATION

You may contact us if you wish to view and/or correct the personal information that UroShape, LLC has about you, and we will use commercially reasonable efforts to accommodate your request. You may also contact us if you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of the Website. At this time, we may not be able to specifically identify and provide you with all of the information we have collected about you for your review, editing, or removal from our databases. In order to provide you with any information, we may, but are not required to, request that you prove your identity to our satisfaction.

CHILDREN UNDER THE AGE OF 13

CONSISTENT WITH THE UNITED STATES FEDERAL CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 (COPPA), UROSHAPE, LLC WILL NEVER KNOWINGLY REQUEST PERSONALLY IDENTIFIABLE INFORMATION FROM ANYONE UNDER THE AGE OF 13 WITHOUT REQUESTING PARENTAL CONSENT. IF YOU ARE A PARENT OR GUARDIAN, PLEASE CONTACT US IF YOU BELIEVE INFORMATION REGARDING A CHILD HAS BEEN COLLECTED BY US THROUGH OUR WEBSITE.

COOKIES AND OTHER AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to the Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser type.
The Website may use “cookies” and other technologies such as pixel tags and web beacons.
Other general log information as otherwise described in this Privacy Policy.

We may place a text file called a “cookie” in the browser files of your computer. UroShape, LLC uses cookies to track user traffic patterns (as described above). You can refuse cookies by turning them off in your browser. The “help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use the Website; however, it will help you to participate more actively in some features. By using the Website with your browser settings adjusted to accept cookies, you consent to our use of cookies and other technologies as described in this Policy.

Web beacons may be used by UroShape now or in the future. Web beacons allow UroShape to (a) determine whether you have opened, or acted upon, a promotional e-mail and which links you have clicked on in order to deliver to you more focused communications and other content, (b) allow UroShape to count the number of users who have visited certain Web pages and effectively deliver co-branded services, and (c) enable UroShape to compile aggregated statistics and determine the efficacy of promotions by using Web beacons from third parties, without allowing such third parties to use Web beacons to collect or access your personal information.

The Website may permit you to use a third-party social networking platform such as Facebook and Twitter. This includes use of social media plugins such as Facebook “Like”, Tweet and other buttons. When you use social networking platforms and plugins, you share your information with them, and their privacy policy applies to disclosure of such information. In addition, these social networking platforms may collect information about you, including your use of the Website. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our Website from time to time.

THIRD PARTY SERVICE PROVIDERS

We may use a variety of third-party services to help provide our services, to help us understand the use of our services, provide information and provide advertising regarding our Website and our products and to provide location maps, among other services. Third party services providers may include, but are not limited to Google Analytics. These third-party service providers may use cookies or other methods to collect, store, and share information as further dictated by the privacy policies and disclosures of those third parties.

Google, Inc. may utilize the data collected to track and examine the use of this Site, to prepare reports on its activities and share them with other Google, Inc. services. Google, Inc. may also use the data collected to contextualize and personalize the ads of its own advertising network, such as by using cookies to serve ads based on a user’s prior visits to the Site or other websites. You may view Google’s privacy policy here: https://policies.google.com/privacy?hl=en, with more information located here: https://www.google.com/policies/privacy/partners/ (including information regarding how to control how information is shared through your Ads Settings) and here: https://support.google.com/analytics/answer/6004245?hl=en.

You can prevent the collection of the data generated by Google Analytics in relation to your use of the Web site (including your IP address) and the processing of this data by downloading and installing the browser plug-in, with more information regarding how you can opt out of Google Analytics data collection as instructed here: https://tools.google.com/dlpage/gaoptout. This link provides instructions for installing an opt-out cookie on your device. As a result, the collection of data by Google Analytics is prevented in future for this Website and for this browser as long as the opt-out cookie remains installed in your browser.

We may, now or in the future, use various Facebook related products and services in relation to our Website. Facebook provides more information regarding the information it collects and how it is used in along with methods to opt out of collecting and sharing of information here:https://www.facebook.com/settings?tab=ads; and https://www.facebook.com/policy.phpAdditional general information regarding opt-out from interest-based advertising from companies belonging to the Network Advertising Initiative can be found here: http://optout.networkadvertising.org/#!/, information regarding opting out through the Digital Advertising Alliance can be found here: http://optout.aboutads.info/#!/.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code § 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please contact us and indicate whether you are a California resident, however it is not our intent to collect personal information and share such information with an third party for that third party’s direct marketing purposes.
California law requires us to let you know how we respond to web browser “Do Not Track” signals. Our websites do not currently support “Do Not Track” codes. That is, UroShape, LLC does not currently respond to or take any action with regard to “Do Not Track” requests.
Except as set forth in this Privacy Policy, we generally do not combine information about you that is collected on the Website with information we have related to you that is collected through means other than through the Website. We may combine information collected about you with information provided by third party service providers, such as those mentioned above, and other third-party services such as social media websites like Facebook.

OPT IN AND OPT OUT CHOICES AND CONTACT FOR UROSHAPE, LLC

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from UroShape, LLC please contact us at customer.service@uroshape.com

BY ACCESSING, VISITING, BROWSING, USING, OR ATTEMPTING TO INTERACT WITH ANY PART OF THE SITE, INCLUDING WITHOUT LIMITATION THE SITE’S FORMS, YOU EXPRESSLY OPT-INTO THE PRIVACY AND DATA SHARING PRACTICES DESCRIBED IN THIS PRIVACY POLICY INCLUDING WITHOUT LIMITATION US CONTACTING YOU BY EMAIL FOR ADVERTISING PURPOSES.

UroShape, LLC, Inc. reserves the right to amend this Policy without prior notice for any reason including without limitation to reflect technological advancements, legal, and regulatory changes and good business practices. Please check back periodically, and especially before you provide any personal information. This Policy was last updated and is effective on 30/Nov/2018.